Firefly
Firefly系列产品的设计灵感源自"特殊需求家庭参与"理念。这意味着我们创造实用而有趣的产品，帮助特殊需求儿童融入家庭日常生活。 对我们而言，生活的真谛在于体验以及与亲友面对面的相伴。 通过提升儿童观察视角并提供"参与工具"，我们不仅能确保孩子获得参与机会，更能让他们成为家庭互动的核心。 我们深知无法改变孩子的健康状况或环境，但通过使用我们的产品，我们坚信能对其身体结构与功能、活动能力及社会参与度产生积极影响。
常见问题解答
抱歉，我们的产品仅通过授权经销商网络销售。请联系他们以查找离您最近的经销商。
可以。请告知我们您感兴趣的产品，我们会寄送一份给您。
我们的产品仅通过经销商网络销售。不过我们在全球设有多家分销网点，请联系他们以找到最适合您的经销商。
Unfortunately, we are unable to donate products to individuals.
Our products are only available to buy via our network of dealerships. However, many of them offer financing options. Please contact us to find your nearest dealership.
是的，您可以在相关产品页面填写表格在线预约免费产品演示。或者，也可联系我们进行安排。
Many of our options and accessories are visible by clicking on the 'Options and Accessories' tab on the product. If this is not available, please consult the product's order form.
Your nearest Sunrise Medical dealership will be happy to help. These then assess your needs and help you find a suitable product to your needs at no cost.
Your nearest Sunrise Medical dealership will have a variety of products in their showrooms that you can see or try. Alternatively, you can arrange a home demonstration for the product that you are interested in via the related product page. Alternatively, please contact us.
Our products are only available to buy via our network of Authorised Dealerships. You can find a recommended starting price on the product's order form, however this is only a guide price and the starting price offered by your Dealership may differ.
Please contact the authorised Sunrise Medical dealership where you bought the product from. If you cannot remember or need an alternative dealership, please contact us.
Unfortunately we are only the manufacturer and do not take products back. You could however consider donating the product to a charity.
Your first point of call with any problem should be the authorised Dealership where you bought your Sunrise Medical product from. Can't remember? Please contact us and we'll try to help.
Documentation for current and discontinued products can be found in the Documentation section of Product Support. Just search for the product you need.
Your first point of call for any product repairs is the Sunrise Medical dealership where you purchased your product from. If you can't remember, please contact us.
Warranty information can be found in the owners manual of your product. Can't find your manual? Download a version online .
