常见问题：
The R20 is a pushing device without any braking function. A drumbrake is only recommended, but not mandatory, as it always depends on the capabilities of the user and the area of application. (E.g. Environment, sloping terrain.)
No. Self-driving with the R20 by the wheelchair user is extremely dangerous and is not allowed.
No. Docking systems must always be attached to non moving frame parts and the docking pins must always be in parallel to the ground.
As the motor has a protection class of IP 54 and the puddle depth is less than the tyre height, there should be no risk - but please always bear in mind the puddle depth.
No. Please do not attempt to shorten or cut the docking arms. Complete docking arms or only tubes are available as a spare part. A matrix of the required docking arm length is available in the parts manual (section documents) or on the web page.
Yes, the R20 can be transported in an airplane, because the battery power is 209 Wh while the max allowed battery power for medical devices is 300 Wh. You can find the IATA certificate on the Sunrise Medical website.
No. The charger can only be used INDOORS and has a protection class of IP 21.
Yes, the dealer can adapt the docking arm length economically, via spare parts (tube set) or ordering complete docking arms.
Yes it is possible, please use docking B and choose the option EMR000146 Neon² on the orderform.
Yes, this is possible by using the docking B version 29-32mm.
No. Due to the oval frame tubes it is not possible.
Yes, it is possible to slightly tip the wheelchair with the R20 attached to manoeuver over kerbstones travelling forwards.
This is only possible if the R20 is attached to the hook (off the ground) to avoid damage to the mudguard.
If you know the key number they can be reordered directly from a battery dealer.
Thanks to the very compact all-in-one tube design, foldable handles and detachable subframe, the F35's packing size can be minimized in seconds: fold down the handles, detach the subframe and you have a handy package that is easy to store.
