常见问题解答

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常见问题:

Warranty information can be found in the owners manual of your product. Can't find your manual? Download a version online .

No. Do not attempt this. Your car uses 12v whereas your scooter uses 24v.

No. Although they may look the same, a car battery and a traction battery are designed and built completely differently. If car batteries are used they will fail.

This can happen if the weather is very cold and damp. The reason for this is that ALL batteries perform less efficiently under these conditions, that is why it is very important to keep batteries fully charged.

This depends on how much you pay per unit for your electricity. The unit cost is usually found on your electricity bill. As an average, your battery charger uses approximately 438 units of electricity per year. The annual cost is 438 times the cost per unit. For the daily cost, simply divide the answer by 365.

Charge your scooter every day whether you use it or not. It is quite safe to leave your vehicle constantly on charge for up to five days. Charge periods should last for at least 8-10 hours for normal use and 10-15 hours for heavy use. Please refer to your owners manual for charging information.

There are a few things you need to do when storing your vehicle for extended periods without use. Before storing, charge the batteries for 24 hours or more. When ready to store, disconnect the battery box or battery leads from the vehicle. If possible and it is safe to do so, release the parking brake (freewheel). Keep the vehicle as dry and warm as possible. Return to vehicle at least once a month to re-connect batteries and charge for 24 hours or longer. If you have an off-board charger it would be easier to remove the batteries from the vehicle and store them in a dry, well ventilated place where they can be charged every month.

请提供您所在地的邮政编码前缀,我们将很乐意协助您查找最近的经销商,您也可以在此直接查询距您最近的经销商。

Yes like all gels. That's why we recommend not to forget a gel cushion in a car in a very cold weather. If you forget it, then leave it at room temperature so the gel regains its fluidity.

Occupational therapists are the reference people to assist you and advise you to have a good positioning with the right equipment.

They are numerous. We will note: the postural support and a good alignment of the back structure, the improvement of the pressure distribution, the stability, the comfort and the functionality.

They are many and varied. We will retain the main ones: immobility, pressure, friction on the skin, heat, perspiration, humidity, low nutrition, dehydration, atrophied muscles, aging of the skin ...

Positioning is a clinical process aimed at placing a person with postural disorders in a posture required by means of assistive devices (including a backrest and a cushion). The goal: a better quality of life for people with reduced mobility

A sore is a skin lesion that can reach different stages of gravity. The skin is the first barrier of protection of the body  and prevention is very important

Whether on the chairs of our brands or others, Jay's file fasteners are universal and cover a large number of backrest tubes.